All orders will be processed within two days from the original order date and time, and will be shipped within 3 days maximum. A shipment confirmation will be emailed once your package is on it’s way, and all packages are shipped via USPS Priority mail. Once shipped, orders are generally received within 2-3 business days, with the exception of a few locations. We do not ship on Saturdays, Sundays, or holidays.
We are not responsible for shipping charges for returns or exchanges. We leave that completely up to the customer.
While we will do all we can to ensure your order is delivered on time, Plum and Violet.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. Please note that all packages are shipped uninsured. We will not be held responsible should USPS lose your package. You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges. Once packages are marked delivered there is no claim we can make with the carrier.